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Privacy Policy

Last updated: January 1, 2025

1. Information we collect

When you submit an exchange request, TrustyCash may collect the following information:

2. Purpose of processing

The collected information is used only to process exchange requests, contact the User, provide payment details, confirm the transaction and support the safe operation of the Service.

3. Data storage

User data is stored on protected servers. Transaction-related information may be retained for up to 5 years from the date of the operation where this is required for anti-money laundering, security or record-keeping purposes.

4. Disclosure to third parties

TrustyCash does not sell personal data. Personal information may be disclosed only where necessary to process a request, protect the Service, prevent illegal activity, or where disclosure is required by applicable law or by a lawful request from competent authorities.

5. User rights

You may request access to your personal data, correction of inaccurate information, or deletion of your data where applicable by contacting support@trustycash.io.

6. Cookies

The website does not use cookies to track users for advertising or behavioral profiling purposes.

7. Contacts

For privacy-related questions, contact us at support@trustycash.io.